Shipping policy

1. Processing Time


All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

For customized or bulk orders, processing time may extend to 5–7 business days.

2. Shipping Destinations


We ship to most countries and regions worldwide, including:

  • North America: United States, Canada
  • Europe: Germany, UK, France, Italy, Spain, etc.
  • Asia: Japan, South Korea, Singapore, Malaysia, etc.
  • Australia, New Zealand

    Some remote or restricted areas may be unavailable.

3. Shipping Methods & Delivery Time


  • Standard International Shipping: 7–15 business days
  • Express Shipping (DHL / UPS / FedEx): 3–7 business days

    Delivery time starts after the order is shipped, not after ordering.

4. Shipping Costs


Shipping fees are calculated based on:

  • Destination country
  • Package weight and dimensions
  • Shipping method selected

    You can view the exact shipping cost at checkout before payment.

We may offer free shipping for orders over a certain amount, which is displayed on our product and checkout pages.

5. Packaging & Handling


All precision measuring instruments are packed with:

  • Anti-static packaging
  • Shockproof and pressure-resistant materials
  • Secure outer cartons

    to ensure safe delivery.

6. Order Tracking


Once your order is shipped, we will send a shipping confirmation email with a tracking number.

You can track your package on the carrier’s official website.

7. Customs, Duties & Taxes


International orders may be subject to:

  • Import duties
  • Taxes
  • Customs clearance fees

    These charges are the responsibility of the buyer and vary by country.

    Please check your local customs regulations before purchasing.

8. Undeliverable & Lost Packages


  • If a package is lost in transit, we will resend or refund after carrier verification.
  • If a package is refused or undeliverable due to incomplete address, the buyer is responsible for return shipping costs.

9. Contact Us


If you have questions about shipping, please contact:

Company Name: Feichuang Tengda Electronic Technology Co., Ltd.

Email:fctdtest@gmail.com

Website: fctestin.com